Cell phone customer service

Don't you absolutely love how phone companies treat their customers?  My friend lost her phone and hadn't bought the insurance plan like i had told her to, so yes it's for the most part her fault.  The problem i have is with the company not doing a search on the phone because she didn't activate a plan for 15 dollars a month when if the police call with a warrant, wam, bam, thank you mam done done and done you're phone's on 3rd and mission, here's the satellite imaging photo we pulled up of the dude that has it walking down the street, here's his address, and all the places he's been in the past 24 hours.  I'm sorry but if it's my account, and i tell someone it's ok, why can't they get off their lazy ass and do the same for me?  Am i not paying this phone company more than that police department that asked you to get them the same exact information? It's quite funny when the person behind the desk doesn't have an answer for all that.  Anyway, she's using her old phone, and iphone 3gs, which forces me to ask the question...Why did you upgrade to the 4g in the first place?

7 comments:

  1. Yeah, they brought the 4g phones out and the cellphone network is still on 3g technology, well in Canada it's like this.

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  2. Try customer service on time warner. They suck so much. Its a 50/50 shot you get someone with brains.

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  3. I did not. I'm not using an iPhone.

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  4. I have installed a small program to my phone and now I can track its' location by my own. No need to contact anyone.

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  5. Phone companies all suck :(

    It reminds me of an old dilbert cartoon, or maybe a scott adams book, whatever, he talks about confusopolies where they don't have to compete on price because you can't figure out how much anything costs.

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  6. They're always hit or miss. It's going to be years until we have proper 4G coverage in the US

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